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Cloud-Hosted IVR2018-01-03T11:14:18+00:00

Optimize your customer experiences

Reduce overhead costs, including staffing

Decrease wait times with accurate call routing

“With Fjango IVR , customers can be served on their schedule. Lunch breaks and normal business hours notwithstanding, the Fjango is on duty 24/7.”

” Our customers can learn of special offers, upcoming sales or product enhancements while using Fjango. Saving customers time is one of the best gifts we can deliver.”

Julia Fanni, Makukauppa
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Make the small company appear larger

Before you say “people aren’t interested in calling me,” consider the stats: 65% of Fortune 500 companies say phone calls are their highest quality lead source.

Well-designed IVR (Interactive Voice Response) can often provide the better quality service than a well-trained call center representative. The perception of quality is all about personalized service.

Reduce the human-cost

Fjango IVR offers a cost effective and money saving way of handling your customer communications 24/7 and does not need vacations. Giving customers self-service options is key to empowering them and winning their long-term loyalty.

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Automation is the rule for delivering richer customer experiences

Fjango Cloud-Based IVR Helps You Boost Business Agility

  • The days of needing a receptionist are ending. Efficient Call Routing – Time based and team based call routing on the caller’s input.
  • Ideally, every call is answered in person but all missed calls are automatically responded to with our intelligent SMS automation designed for instant caller engagement.
  • Automate your basic and generic customer queries, by an IVR many customer queries can be resolved without interacting with the customer support representative.
  • We provide easy to use text-to-speech (TTS)  conversion software to generate voice messages.
  • You can customize your voice menus from any browser, you just need an internet connection
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“Now we can be available at all times. We don’t lose any of our inbound caller leads. ”

Mr. Janne Ranta, Tallinn Club

“Consumers don’t leave voicemails, if we don’t answer they instantly call our competitor.”

Mr. Ari Niemi, Vapemaster

Give Wings To Your Sales

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